Priority Support Package

Always First in Line. Always Taken Care Of.

The AEGENTIS Priority Support Package ensures that when you need help, you get it fast. Skip the standard queue and connect directly with our senior support engineers who know the platform inside and out.

What's Included

• Priority Queue Access — Your tickets are always escalated to the front of the line
• 4-Hour Response Guarantee — Guaranteed first response within 4 business hours
• Dedicated Support Channel — Private Slack channel with your support team
• Monthly Check-In Call — 30-minute proactive review with a senior support engineer
• Incident Post-Mortems — Detailed analysis and prevention plans for any critical issues
• Early Access to Updates — Preview new features before general release

Add Priority Support to any AEGENTIS subscription for complete peace of mind.

$29/month — Cancel anytime